CO Dept of Public Health & Environment

CDPHE - Water Quality Control Division:

Single Event Violation Reporting to EPA

CDPHE - WQCD Profile:
The Colorado Department of Public Health and Environment (CDPHE) is the lead State environmental agency for water enforcement and compliance. The Water Quality Control Division (WQCD) is the agency responsible for implementing and enforcing the regulations adopted by the Water Quality Control Commission. In short, the WQCD’s mission is to ensure that the State’s waters are safe and clean.

WQCD  has 4 Divisions, each with independent compliance reporting responsibility:
  • Engineering Section: manages process water and some stormwater inspections, as well as hazardous spills and complaints
  • Permits Section: manages wastewater permits and stormwater inspections, primarily construction and MS4
  • CAFO Section: manages permits and inspections for Concentrated Animal Feeding Operations
  • Compliance Section: manages compliance and enforcement for all Federal and State wastewater sectors, and drinking water.

“Corybant has provided invaluable advice and consultation on process management that will benefit the long-term success and sustainability of the project and the program.”
(CO Dept. of Public Health & Environment - Water Quality Control Division, Section Manager)

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The Project Goal:
The goal of the project was to standardize the collection of single event violation (SEV) data in the State’s Water Pollution Control Program and to create the standard business processes for managing and resolving single event violations in the EPA's federal database, Integrated Compliance Information System for the National Pollutant Discharge Elimination System (ICIS/NPDES).

The Focus Areas:
The project is primarily a Business Process Management effort that includes work in five general areas:

  • Requirements Analysis and Final Project Planning
  • Workflow Analysis and Management
  • Data Collection Tools Design
  • Reporting
  • Training

The Solution:
This Project included an analysis of key policies (NPDES and over 50 EPA polices regarding compliance for data collection, reporting, and resolution of SEVs), an evaluation of the State’s inspection and spill response processes for collection and management of SEV data, and development of processes and methods to document and manage the violations through resolution.

During the course of the project, the Corybant team conducted weekly status meetings with sponsors, formal periodic meetings with the program areas to review documentation and deliverables, and a formal facilitated alignment meeting of all stakeholders.  Through the Needs Assessment Process we identified and initiated the establishment of a formal working groups within WQCD that are focused on Business Process Improvement, Change Control, Business Applications, and Information Technology. 

The following objectives were completed:

  • Standardize the collection of single event violation (SEV) data.
  • Establish standard business processes for managing and resolving (SEVs)
  • Ensure that processes implement the requirements of EPA compliance documents
  • Identify alternatives and if possible integrate the SEV management processes with the Division’s workflow tracking solution (SPIGOT).